Introduction to Healthcare Quality Management

Introduction to Healthcare Quality Management Author Patrice Spath
ISBN-10 1567933238
Year 2009
Pages 266
Language en
Publisher
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Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare. In non-technical language, this book describes methods of measuring, assessing, and improving healthcare services. It is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key words and a glossary to help you understand the vocabulary of healthcare quality management.

Introduction to Healthcare Quality Management

Introduction to Healthcare Quality Management Author Patrice Spath
ISBN-10 1567936261
Year 2013
Pages 337
Language en
Publisher
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This edition explains the basic principles and techniques of quality management in healthcare. It has practical examples and case studies that apply quality concepts and tools to real-life situations. New to this edition, each chapter includes an expanded list of websites to find additional resources to customize and enhance education. Topics include: quality characteristics most important to healthcare stakeholders; regulatory mandates and accreditation standards; proper techniques for gathering and effectively analyzing healthcare performance measurement data; new technology-based services that will improve the patient experience; key tactics and strategies that organizational leaders and improvement project teams must implement to accomplish quality goals; methods for redesigning healthcare processes; patient safety initiatives; resource management activities; and organizational factors that affect quality management and performance reliability. --

Introduction to Healthcare Quality Management

Introduction to Healthcare Quality Management Author Patrice Spath
ISBN-10 1567933491
Year 2009
Pages 266
Language en
Publisher
DOWNLOAD NOW READ ONLINE

Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare. In non-technical language, this book describes methods of measuring, assessing, and improving healthcare services. It is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key words and a glossary to help you understand the vocabulary of healthcare quality management.

Introduction to Health Care Management

Introduction to Health Care Management Author Sharon Bell Buchbinder
ISBN-10 9781449650957
Year 2011-07-22
Pages 498
Language en
Publisher Jones & Bartlett Publishers
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Introduction to Health Care Management is a concise, reader-friendly, introductory healthcare management book that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered. Guidelines and rubrics along with numerous case studies make this text both student-friendly and teacher friendly. It is the perfect resource for students of healthcare management, nursing, allied health, business administration, pharmacy, occupational therapy, public administration, and public health. Drs. Buchbinder and Shanks have done a masterful job in selecting topics and authors and putting them together in a meaningful and coherent manner. Each chapter of the book is designed to give the student the core content that must become part of the repertoire of each and every healthcare manager, whether entry level or senior executive. Each of the chapters and accompanying cases serve to bring to life what it means to be a truly competent healthcare manager. Leonard H. Friedman, PhD, MPA, MPH, Professor, Dept of Health Services Management and Leadership, and Director of the Master of Health Services Administration program, George Washington University, School of Public Health and Health Services I am very happy with Health Care Management and will be adopting it for a new course that I will be teaching. This is probably the best management text I have seen so far. I was thrilled to receive it. Sally K. Fauchald, PhD, RN, Assistant Professor of Nursing, The College of St. Scholastica A solid text that covers a wide range of management topics. Michael H. Sullivan, Director HCA Program, Methodist University, Fayetteville, North Carolina"

Quantitative Methods in Health Care Management

Quantitative Methods in Health Care Management Author Yasar A. Ozcan
ISBN-10 0470449039
Year 2009-04-20
Pages 432
Language en
Publisher John Wiley & Sons
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Thoroughly revised and updated for Excel®, this second edition of Quantitative Methods in Health Care Management offers a comprehensive introduction to quantitative methods and techniques for the student or new administrator. Its broad range of practical methods and analysis spans operational, tactical, and strategic decisions. Users will find techniques for forecasting, decision-making, facility location, facility layout, reengineering, staffing, scheduling, productivity, resource allocation, supply chain and inventory management, quality control, project management, queuing models for capacity, and simulation. The book's step-by-step approach, use of Excel, and downloadable Excel templates make the text highly practical. Praise for the Second Edition "The second edition of Dr. Ozcan's textbook is comprehensive and well-written with useful illustrative examples that give students and health care professionals a perfect toolkit for quantitative decision making in health care on the road for the twenty-first century. The text helps to explain the complex health care management problems and offer support for decision makers in this field." —Marion Rauner, associate professor, School of Business, Economics, and Statistics, University of Vienna. "Quantitative Methods in Health Care Administration, Second Edition covers a broad set of necessary and important topics. It is a valuable text that is easy to teach and learn from." —David Belson, professor, Department of Industrial Engineering, Viterbi School of Engineering, University of Southern California.

Introduction to Health Care

Introduction to Health Care Author Dakota Mitchell
ISBN-10 9781305574779
Year 2016-02-01
Pages 624
Language en
Publisher Cengage Learning
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INTRODUCTION TO HEALTH CARE, Fourth Edition, provides an easy-to-read introduction to the foundational skills necessary for a range of health care professions. This trusted text offers a comprehensive, yet highly accessible survey of both soft skills and basic clinical skills for those entering health care training programs or considering a career in health care. To prepare you for the realities of modern practice, the authors emphasize core competencies required by all health care professions, including communication, infection control, and professionalism. The text features a strong focus on developing critical thinking skills (thinking like a health care professional) through a five-step problem-solving model that includes assessing a situation, considering alternatives, choosing an appropriate alternative, evaluating the results, and revising as needed. This unique approach makes INTRODUCTION TO HEALTH CARE, Fourth Edition, an ideal resource to help you transition from simple memorization to effective application of professional skills in a real-world setting. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Achieving Service Excellence

Achieving Service Excellence Author Myron D. Fottler
ISBN-10 1567933270
Year 2010
Pages 440
Language en
Publisher
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Information about customer service hits and misses is now more accessible to healthcare consumers. Outstanding healthcare organizations set the bar at a high level for both clinical and service excellence. Customers who are armed with information and aware of their options are choosing providers they believe are ready, willing, and able to provide the superior experience they expect. This book offers a blueprint for successfully competing in today's competitive healthcare marketplace. It presents the theories, methods, and techniques behind delivering an excellent healthcare experience through strategy, staffing, and systems. Each chapter explores a service principle and provides numerous real-world examples and current research findings. Among the many topics discussed are creating a patient-centered environment; building a culture in which customers are treated like guests; training, motivating, and empowering staff; measuring service quality; managing service waits; and recovering from a service failure. This second edition has been completely updated. Concepts have been expanded to include information on: * Significance of aligning strategy, staffing, and systems * Evidence-based service management and design principles * Customer relationship management * Internet-based opportunities for various purposes, including communication, information, marketing, recruitment, feedback, and training * Retail clinics, concierge medicine, telemedicine, and other new customer-driven innovations

Global Healthcare Issues and Policies

Global Healthcare  Issues and Policies Author Carol Holtz
ISBN-10 9781284070668
Year 2016-05-20
Pages 675
Language en
Publisher Jones & Bartlett Publishers
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Global Health Care: Issues and Policies, Third Edition provides students with current information on various global health topics. Written by academic authors, scientists and health practitioners, the text prepares students with a basic perspective of health policy issues from various geographical regions, and explains how they are affected by significant world events. The text addresses international health and healthcare at both the undergraduate and graduate levels. New to the Third Edition Updated content reflecting trends and issues New content on sex trafficking, social work and social determinants of health Contributed content by national recognized experts

Mastering Leadership

Mastering Leadership Author Alan T. Belasen
ISBN-10 9781284043242
Year 2015-02-02
Pages 350
Language en
Publisher Jones & Bartlett Publishers
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This book defines and clarifies the extraordinary challenges leaders in the health care industry are facing and will continue to confront in the coming years. This text advances a model of leadership that enables executives to steer their organizations through the maze of uncertainty created by legislative, economic, demographic, clinical, information management, and political change. The authors skillfully demonstrate how the transformational demands of leadership can be effectively integrated with the transactional and operational necessities of managing. A Competing Values Framework guides leaders toward an aptitude for assimilating vision development, strategic planning, and operational management. The resource is organized into four distinct sections: competition and commitment; communication and collaboration; community and credibility; as well as coordination and compliance. --

Medical Office Management and Technology

Medical Office Management and Technology Author Brandy Ziesemer
ISBN-10 9781608317424
Year 2012-12-29
Pages 352
Language en
Publisher Lippincott Williams & Wilkins
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From A to Ziesemer, Medical Office Management and Technology is the text to help student's navigate through their medical office management courses, whether as part of a health information technology, medical administration, or any other allied health program. This text starts at the beginning, with an introduction to new students not familiar with this topic, and works thorugh even the most advanced topics in medical office management. With a special focus on leadership, and a logical progression through the topics, this has the makings of a faculty member's most trusted resource for this course.

Fundamentals of Health Care Improvement

Fundamentals of Health Care Improvement Author Gregory S. Ogrinc
ISBN-10 9781599405698
Year 2011
Pages 190
Language en
Publisher Joint Commission Resources
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Rev. ed. of: Fundamentals of health care improvement: a guide to improving your patients' care / Gregory S. Ogrinc and Linda A. Headrick. c2008.

Introduction to US Health Policy

Introduction to US Health Policy Author Donald A. Barr
ISBN-10 9781421420714
Year 2016-09-18
Pages 456
Language en
Publisher JHU Press
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Health care reform has been a dominant theme in public discourse for decades now. The passage of the Affordable Care Act was a major milestone, but rather than quell the rhetoric, it has sparked even more heated debate. In the latest edition of Introduction to US Health Policy, Donald A. Barr reviews the current structure of the American health care system, describing the historical and political contexts in which it developed and the core policy issues that continue to confront us today. Barr’s comprehensive analysis explores the various organizations and institutions that make the US health care system work—or fail to work. He describes in detail the paradox of US health care—simultaneously the best in the world and one of the worst among developed countries—while introducing readers to broad cultural issues surrounding health care policy, such as access, affordability, and quality. Barr also discusses specific elements of US health care with depth and nuance, including insurance, especially Medicare and Medicaid. He scrutinizes the shift to for-profit managed care while analyzing the pharmaceutical industry, issues surrounding long-term care, the plight of the uninsured, the prevalence of medical errors, and the troublesome issue of nursing shortages. The thoroughly updated edition of this widely adopted text focuses on the Affordable Care Act. It explains the steps taken to carry out the Act, the changes to the Act based on recent Supreme Court decisions, the success of the Act in achieving the combined goals of improved access to care and constraining the costs of care, and the continuing political controversy regarding its future. Drawing on an extensive range of resources, including government reports, scholarly publications, and analyses from a range of private organizations, Introduction to US Health Policy provides scholars, policymakers, and health care providers with a comprehensive platform of ideas that is key to understanding and influencing the changes in the US health care system.